Friday 31 August 2018

I can’t reset my password because I can't access the email or mobile phone number on my account.

You may be able to get back into your Facebook account by using an alternate email or mobile phone number listed on your account. You may also be able to get help from friends.
Keep in mind that you'll only see these options if you set them up.
To see if you have these options:


Open the Facebook Lite app and tap Forgot Password? on the login screen.
Fill out the form to identify your account.

Select a contact method listed on your account to have a password reset link sent to you. If you don't have access to any of these, tap No longer have access to these?
Follow the instructions provided, or get help from friends.
If you're unable to reset your password directly on Facebook, try contacting your email service provider to regain access using your email.

Once you get back into your account, you can change the login email on your account anytime in your account settings.